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Hygiene
Massages and Body Treatments
Massages and most body treatments require you to take off all of your clothes. In order to ensure a positive experience for you and your therapist, ensure that your hygiene is up to standard prior to your appointment.
Nails
The first rule of nail salon hygiene is for you to be aware of the type of salon you are attending. What have their customers been saying? Are they known for their cleanliness? To ensure you are protecting the safety of your nails and your body, ask the salon employees if they sanitize their tools in a liquid sanitizer and then in a U.V. germicidal cabinet. If the salon does not use this, we suggest you go elsewhere. Also, before you dip your toes into a pedicure tub, you should be sure it has been cleaned beforehand preferably with antiseptic spray. Another way you can protect the health of your body is by preparing ahead of time. You should always shave your legs a day or two beforehand because when you shave prior to your pedicure, you are opening up your pores and making yourself susceptible to infection.
Canceling
When you make an appointment with a spa, you should always try your best to keep it. However, if an emergency does occur, you should cancel at least 24 hours ahead of time. If you must cancel at the last minute, which is not ideal for either parties, there may be a cancellation fee depending on the business. If there is not a cancellation fee, we suggest that you tip a little extra to make up for the lost time during your next appointment especially if you are a regular.
The one thing you should never do is not show up without letting the spa you know cannot make it. Some establishments will charge you full price for not showing up to your appointment, so it is best to avoid this at all costs. However, sometimes people are forgetful, so it is important to ensure you write down your appointment or schedule it on your calendar as soon as you make the appointment to remind you. If you do forget about your appointment, remember to call and apologize as soon as you realize your mistake. If it becomes a reoccurring problem, some spas may not allow you to come back.